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Flipps, a newly launched C2C platform for buying and selling watches, faced the challenge of establishing credibility in a market where the target audience already has established buying and selling routines. This market is characterized by a high risk of fraud, making it crucial for Flipps to position itself as a safe and reliable app that users could trust for their watch transactions.
To address this challenge, we conducted a thorough analysis of the market and nearby competitors, along with a detailed target group analysis. Surveys were conducted among the target group to understand their needs and preferences. Insights from these surveys were essential for understanding how to best communicate Flipps' value proposition and differentiate the platform in a competitive market.
The primary strategy was to establish Flipps as a secure and reliable platform while communicating a high-end and sophisticated profile. We developed a visual identity and a user-friendly app that embodied these values. Rather than following specific design principles, the focus was on building a sophisticated and intuitive app that met the target group's needs and fostered a sense of security and reliability.
We delivered a app, a comprehensive visual identity and website. The client was highly satisfied with the outcome, which effectively positioned Flipps as a high-end, secure, and reliable platform for watch sales.